Product Introduction
Product Parameter
| Feature | Brand New.Original |
| Brand Name | Hengstler |
| Type | Elevator Parts |
| Product Name | Elevator Encoder |
| Model Number | RS20 2048AA.0KS018 |
| Payment Terms | T/T, L/C, VISA, Mastercard, E-checking, Paypal |
| Delivery | 1-3 Working Days |
| Warranty Time | One Year |
| Transportation | DHL/TNT/FEDEX/UPS |
| MOQ | 1PC |

This Hengstler elevator encoder, model RS20 2048AA.0KS018, is a brand-new, original unit supplied as a replacement for the Heidenhain 1387 on Otis equipment. It is a genuine Hengstler product — not rebuilt, repainted, or exchanged — and it installs in the same mounting position as the encoder being removed, so your technician works with a familiar setup. To confirm the match, check two details against your records: the full model string RS20 2048AA.0KS018 and the original Heidenhain 1387 reference. When both align, the swap is straightforward. Each unit is packed in a carton or wooden case for safe transport. If you need help verifying fit, our team can assist with model matching and availability.
| Specification | Detail |
|---|---|
| Brand | Hengstler |
| Model number | RS20 2048AA.0KS018 |
| Product type | Elevator encoder |
| Original reference | Heidenhain 1387 |
| Used on | Otis elevator systems |
| Condition | Brand new, original |
| Replacement note | Direct replacement for the Heidenhain 1387 encoder on Otis elevator systems; please confirm your existing part number before ordering |
| Packing | Carton or wooden case |
| Warranty | One year |
| MOQ | 1 PC |
| Delivery time | 1-3 working days |
| Payment terms | T/T, L/C, VISA, Mastercard, E-checking, Paypal |
This Hengstler elevator encoder is fitted on the elevator machine, taking the place of the Heidenhain 1387 in the same position on the Otis unit. The technician works with the mounting and connection points already familiar from the original Heidenhain encoder, so the swap follows the same steps. Service companies and elevator spare parts suppliers who look after mixed fleets tend to keep one on the shelf, because a failed encoder means a stopped lift rather than a planned repair. If the encoder coming off your machine carries a different model string, send us a photo of the nameplate and the connector before you order. Housings and plugs can differ even within the same elevator brand, and a quick check avoids a return. For Otis elevator parts buyers, confirming the part number RS20 2048AA.0KS018 against the original unit is the fastest way to match. This encoder is a direct cross-reference for the Heidenhain 1387, making it a practical spare for Otis maintenance and repair.
It is the replacement for Otis equipment that used the Heidenhain 1387 as the original encoder. Otis has fitted other encoder models across different series, so the safest match is the encoder you are removing - if it carries RS20 2048AA.0KS018, this unit is the one to order; if the number is different, send it to us and we will tell you what is available.
Stock units, including this Hengstler encoder, are dispatched within 1–3 working days. We ship by DHL, TNT, FedEx or UPS, selecting the service that suits your destination. Tracking details are shared as soon as the parcel leaves the warehouse. Our Xi'an and Suzhou warehouses hold over 5,000 spare parts, and we have more than 20 years in the elevator spare parts market. We ship from Xi'an, Shaanxi, China.
We accept T/T, L/C, VISA, Mastercard, E-checking, and PayPal for this Hengstler encoder RS20 2048AA.0KS018 and other elevator spare parts. Just tell us which method you prefer, and we will put the full payment details on your invoice. For T/T and L/C, our team will provide the necessary bank information.
Yes - we also stock elevator encoders from Weton, ShengHao and Tamagawa alongside this Hengstler unit, so a mixed fleet can often be covered in one order. Send the full model string from the encoder you need and we will confirm what is available.
Our technical team handles model matching, finding the right replacement parts and troubleshooting, and can guide your technician through installation if the retrofit needs a second opinion. We support single-unit repairs and ongoing maintenance schedules as well. Send us the model string and a short description of what the lift is doing and we will work through it with you.
Yes. Otis elevator parts are a regular part of what we stock. Alongside this Hengstler encoder, we carry Otis-compatible door wire rope and other Otis spares. Our range also covers encoders from Weton, ShengHao, and Tamagawa, plus Heidenhain replacements, push buttons, PCBs, and door systems. If a part is discontinued or hard to find, we can look for it on request. Tell us the part number you need and we will check availability.